Frequently Asked Questions (FAQ)
Hi, how can we help?
Quick answers to common questions about NovaWage.
Whether you’re curious about pricing or need technical assistance, find the information you need here.
About NovaWage
Novawage is an HR solution designed for Swiss-based companies. Developed by Novative SA, which has over 30 years of combined multinational experience in HR across various industries, including pharmaceuticals, finance, and hospitality.
In addition, we are a cloud-based HRIS platform that bundles a set of HR features, including employee database, absence management, time tracking, payroll process, and performance review, all in one system. Explore NovaWage features.
There are several benefits of cloud computing, some of which are:
Cost savings:
this helps you avoid hosting your server locally and gives your IT team time to focus on strategic goals. Also, you only pay for the services you want.
Save time:
It saves time by centralising everything in one place, allowing easy access to data anytime, anywhere.
Security:
The security and privacy of your data is our #1 concern, which is why we deal with top-notch database platforms, Oracle, that adhere to very strict security policies. Know more about security.
Paperless experience:
Digitalisation and the growth of remote roles render solutions that enable remote onboarding priceless for employees.
All SMEs and VSEs in Switzerland looking to automate their internal HR processes and stay compliant with Swiss laws will find NovaWage suited to their needs.
There are plenty of reasons why you should move to cloud-based HR software. Let’s explore some of the key benefits:
Streamlined HR Processes:
NovaWage simplifies and centralises multiple HR tasks, including employee onboarding, tracking attendance, managing leave, evaluating performance, and handling payroll. This makes administrative work more efficient, cuts down on paperwork, and frees up time for HR professionals to concentrate on strategic goals.
Improved Efficiency and Productivity:
Our HR software boosts efficiency and productivity in the HR department by automating routine tasks and workflows. It replaces manual data entry, reduces errors, and accelerates processes, leading to faster response times and enhanced productivity overall.
Enhanced Data Management and Reporting:
NovaWage offers a centralised database for storing employee information, including personal details, employment history, skills, documents and performance data. This enables HR professionals to effortlessly access and handle employee data, create reports, and gain valuable insights for decision-making and workforce planning.
Compliance and Legal Requirements:
Our solutions assist businesses in adhering to local legal and regulatory standards regarding employment and labour laws. It simplifies the management of employee records, tracks compliance training, ensures accurate payroll processing, and generates necessary reports for audits or government entities.
Self-Service Portals:
Allow your employees to easily access and update their personal information, submit time-off requests, view pay stubs, and engage in performance reviews. This self-service functionality empowers employees, decreases HR workload, and enhances overall employee satisfaction.
Data Security and Confidentiality:
Our HR software ensures strong security measures, including certifications like ISO 27001 and Swissdec, along with additional protections like multi-factor authentication (2FA). All of these measures ensure data privacy, access controls, and backups, reducing the risk of data breaches and unauthorized access to employee data.
Employee database
Absence management
Time and attendance
Payroll
Performance appraisal
To find the best HR software for your company, start by identifying the high-priority challenges and needs. Begin your search for solutions that address these specific areas. For example, if payroll management is a concern, look for providers specialising in payroll software.
When evaluating a potential vendor, consider the following critical functionality that will guide your decision-making process:
Product Capabilities:
Ensure the software meets all your functional requirements.
Comprehensive HR Solutions:
Seek out all-in-one HR software for a unified experience..
Support & Implementation:
Check for robust support and a smooth implementation process.
Security Standards:
Verify industry certifications, such as ISO 27001, fordata protection.
Data Management:
Look for efficient data storage and management capabilities.
Ease of Use:
Choose user-friendly software to ensure a seamless experience for your team.
Self-Service Options:
Opt for software with a self-service portal for employee autonomy.
Analytics & Reporting:
Ensure the availability of comprehensive analytics and reporting tools.
Customer Support:
Confirm the availability of reliable customer support.
After reviewing these features, compare the pricing to determine which solution offers the best value for money.
At Novawage, we consider all these factors to provide you with an all-in-one HR software solution. You’ll have a single point of contact for all your HR needs. Additionally, we design our various modules to fit your specific requirements, offering a wealth of features at prices that respect your SME’s budget. Discover why NovaWage is best for your business?
General Information
Certainly! Novawage offers a cloud-based solution. Once you complete the setup for your organization, you can access NovaWage’s Employee Self-Service from anywhere and on any device through your preferred browser.
Yes, Novawage’s mobile app allows your employees and HR administrators to quickly access HR tasks. Additionally, submit requests while on the move. Discover Novawage’s HR mobile application.
NovaWage is solution to ease both lives the employees and the organisation. For there, NovaWage operates using role-based access control. As a result, there is:
Account administrators have access to all employees’ records, set rules and more.
Managers can view and edit the records of their employees.
An individual employee who can access their own records.
In NovaWage, you don’t need to worry about performing or managing backups.
As NovaWage operates as a Cloud solution, we conduct encrypted backups daily and manage them accordingly. These backups serve as precautions for “worst-case scenarios” such as disaster recovery.
Consequently, importing a backup for an individual user upon request or running NovaWage locally on your computer is not intended.
However, if you wish to store specific data on your computer, NovaWage provides various export options in different formats.
In NovaWage, you don’t need to worry about performing or managing backups. Since NovaWage operates as a Cloud solution, we conduct encrypted backups daily and manage them accordingly.
These backups serve as precautions for “worst-case scenarios” such as disaster recovery. Therefore, importing a backup for an individual user upon request or running NovaWage locally on your computer is not intended.
However, if you wish to store specific data on your computer, NovaWage provides various export options in different formats.
NovaWage is advancing at a rapid pace, introducing new features regularly. As a result, our focus on development is primarily on the most widely used internet browsers. Therefore, we suggest using Chrome, Firefox, and Safari browsers.
Pricing and contract
To start using our services, you’ll need to choose a plan and pay upfront with a credit card. Subsequently, you have a 14-day period to evaluate our solution. If you decide it’s not the right fit within those 14 days, you can cancel and receive a full refund. However, please note that the decision must be made within this timeframe to qualify for the money-back guarantee.
Your NovaWage contract operates on a month-to-month basis, allowing you to terminate your account whenever you choose. However, should you opt to cancel, please note that we do not provide prorated refunds. Instead, your account will stay active until the end of the current monthly billing cycle. If you cancel during your free trial, you will not incur any charges
If you add new users during the middle of your subscription period, you’ll incur a charge at the end of the month based on the portion of the subscription period remaining.
Your billing date is based on the day you sign up for NovaWage, and your bill is payable automatically by your credit card. Therefore, if you sign up on May 19, you would be billed on the 19th of every month.
Services and support
NovaWage offers customer support via email and provides resources such as FAQs to help you use the software effectively. Additionally, a help desk will also be set up in the software after purchase. Don’t worry, we are here to help you every step of the way😉
In case you have a security issue or just a question, you can simply email us at [email] and one of our experts will be happy to help you.
All subscriptions come with a dedicated account manager who can be easily reached by email, or phone calls. Don’t worry, we are here to help you.
You supply the required and necessary data, and your designated implementation specialist assists you in importing it, demonstrates how the system operates, and ensures you are up and running. As a result, implementation typically spans four to six weeks.
No, our support team is entirely in-house to ensure you receive the best service possible.
Integrations
Yes, they are. Integration capability is crucial for Swiss SMEs to ensure smooth data flow between our different modules and enhance operational efficiency. This provides you with one place to handle it all.
For example, not limited to, our payroll solution is integrated with time and attendance, ensuring automatic syncing of employee time tracking data seamlessly with our payroll system and preventing costly errors on payday.
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